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Orders & Sales

Create and manage orders from POS and online channels

Orders & Sales Overview

Selkro manages orders from both your physical POS and online storefront in one unified list. Track order and payment status, dispatch via courier, print invoices and handle returns all from the dashboard.
Orders Dashboard

Orders dashboard with status filters and management tools

Creating a POS Order

Description

Process in-store sales quickly with the POS order screen and its product cart sidebar.
1

Find Products

Browse or search products by name, barcode or category, and add them to the cart. Use the barcode scanner for instant lookup.

2

Set Quantities & Prices

Adjust quantities and override prices if needed. Selkro calculates the totals automatically as you go.

3

Customer & Shipping

Select an existing customer or create one by phone number. If shipping the order, choose a courier and enter the delivery name, phone and address — Dhaka and outside-Dhaka zones are matched automatically.

4

Apply Discounts

Apply percentage or fixed-amount discounts to individual items or the whole order.

5

Payment & Complete

Choose the payment method (cash, mobile banking, card), record paid/partial/unpaid, add an order note and complete the sale. Stock is deducted automatically.

Create POS Order

POS order creation interface with product selection and payment

Orders List

Description

View and manage all orders from both POS and online channels in one place.
  • Filter by order status (Awaiting, Pending, Processing, Dispatch, Delivered, Cancelled, Returned)
  • Filter by payment status (Paid, Unpaid, Partial) and courier provider
  • Filter by date range, customer type and dispatch status
  • Edit, duplicate, return, track, delete and print orders
  • View invoices online or download them in bulk
  • Send selected orders to a courier (Pathao, RedX, Steadfast) and track shipments
Orders List

Orders list with search, filter, and status management

Order Statuses

1

Awaiting

Order has been placed online but is still waiting for payment confirmation.

2

Pending

Order is received and waiting to be processed.

3

Processing

Order is being prepared for packing and fulfillment.

4

Dispatch

Order is ready to go out and is handed to the courier or pickup.

5

Delivered

Order has been successfully delivered to the customer.

6

Cancelled

Order has been cancelled before delivery.

7

Returned

Order came back and was processed through a sale return.

Invoices

Generate and print professional invoices for any order. Invoices include your shop branding, line items, taxes, discounts, payment info and totals, and can be shared by URL or downloaded from the orders list.
Invoice Preview

Professional invoice with shop branding and line items

Sale Returns

Handle returns efficiently from the order's Return action or the Sale Returns page. Select the items to return, set quantities (up to the already-returned allowance), and the stock and financial records update automatically.
Sale Returns

Return processing interface with restock options

Order Processing Tip

Use barcode scanning for faster POS order creation. It automatically looks up products and adds them to the order with correct pricing.